At Van Meuwen, we understand that your gardening journey begins the moment your plants and tools arrive at your doorstep. That’s why we’ve designed a delivery service that combines reliability with the gentle care your living plants deserve.
“From our nursery to your garden, we treat every shipment with the same attention we’d give our own plants.”
Our Shipping Process
Every order is handled with care through our three-step process:
- Careful Preparation: Our horticultural team hand-selects and packages your plants using specialized materials to ensure they travel in optimal conditions.
- Efficient Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays).
- Climate-Conscious Shipping: We monitor weather patterns and may occasionally delay shipments if extreme temperatures could affect plant health.
Shipping Options
Standard Shipping – $12.95
- Carrier: DHL or FedEx
- Delivery Time: 10-15 business days after dispatch
- Ideal for: Gardeners who want faster delivery of tools, furniture, and dormant plants
- Includes tracking and signature confirmation
Free Economy Shipping (Orders over $50)
- Carrier: EMS
- Delivery Time: 15-25 business days after dispatch
- Perfect for: Patient gardeners ordering bulbs, seeds, or planning ahead for the season
- Basic tracking included
Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently cannot ship to certain Asian countries and remote regions.
Special Handling for Live Plants
Our plant shipments receive extra attention:
- Bare-root plants are packed with moisture-retaining materials
- Bulbs and tubers are individually wrapped to prevent damage
- Temperature-sensitive items include insulating materials when needed
- Clear labeling helps carriers identify fragile botanical shipments
International Shipping
While we ship globally (with some exceptions), please note:
- All international shipments include phytosanitary certificates where required
- Customers are responsible for any customs duties or import taxes
- Some plant varieties may be restricted in certain countries
After Your Delivery Arrives
We recommend:
- Inspecting plants immediately upon arrival
- Watering bare-root plants if roots appear dry
- Planting most items within 48 hours for best results
- Contacting our customer service within 15 days if you have any concerns
Our gardening specialists are available at [email protected] to answer any delivery-related questions and help ensure your plants thrive in their new home.
Happy gardening from all of us at Van Meuwen!
